| 1) |
PAYMENT
METHODS |
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a) |
US
ORDERS |
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American
Express, Visa MasterCard, Discover, Government Purchasing Cards, Money
Order, Cashier's Check, Personal Check. COD shipments require
payment be Cashier's Check or Money Order. COD shipments totaling
over $300.00 require a faxed copy of the Cashier's Check or Money
Order prior to shipping. |
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b) |
PURCHASE
ORDERS - Government, Educational, and pre-qualified customers only.
(Minimum order for terms is $50.00) |
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Customers
should do the following: |
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i) |
Place
the order online utilizing our comprehensive shopping cart. |
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ii) |
Select
your desired method of shipping with corresponding cost. |
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iii) |
Fill
in all appropriate fields giving ship to and bill to information. |
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iv) |
After
entering all necessary information, select Purchase Order for your
payment method and enter your purchase order number in the
corresponding box. |
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v) |
Hit
the Submit Order button. *The next screen that appears will be your
order confirmation page* |
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vi) |
Please
print your order confirmation page. |
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vii) |
And/Or
create a Purchase Order for your institution listing the following: |
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| · Product |
· Authorized Signatures |
| · Item Code |
· Purchase Order Number |
| · Product Description |
· Bill To and Ship To
addresses |
| · Quantity |
· Accounts Payable
Contact & Phone No. |
| · Cost |
· Purchasing Contact
Phone No. |
| · Terms, Ship Via, FOB
(always origin) |
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Fax
or Mail both the LAMINATIONSTATION.COM order confirmation and
institutional P.O. to:
Attention: Purchase Order Processing
Toll Free Fax Number: 877-596-0577
Mailing Address: 419 NE 3rd Ave, Cape Coral, FL 33909 |
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Your
order will not ship until the P.O. is received. |
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Payment
terms are net 30. Payments not received 30 days after the
product is shipped will accrue interest at 18% per annum. |
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|
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For
personal and company checks, please allow up to 15 banking days after
receipt for clearance of funds before the order is processed.
Lamination Station cannot guarantee the availability of a product by
the time funds clear or payment is received. We will charge a
$25 fee on all returned checks. |
|
c) |
Instructions
for mailing in payment by cashier's check/money order/company
checks/personal checks.
Include a print out of your LAMINATIONSTATION.COM order confirmation
from our website and mail with payment to: |
|
|
Lamination
Station
ATTN: Order Processing
419 NE 3rd Ave
Cape Coral, FL 33909
Orders paid by money order or cashier's check
will be processed when payment is received. Orders paid by
personal check or company check will be shipped when the check clears,
allow up to 15 banking days for clearance of funds before the order is
processed.
Please write the Lamination Station
confirmation number on all payments. We also suggest sending the
payment to the Lamination Station by Federal Express or UPS, to allow
tracking of your payment. No Saturday Receiving. |
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d) |
INTERNATIONAL
ORDERS |
|
|
American
Express (Accepted on orders of product totals $500.00 or less) ,
International Money Orders, Bank Checks drawn on US Banks, Wire
Transfer, Letter of Credit. Please follow instructions in item
c) above to send a payment by mail or delivery service. |
| 2) |
SHIPPING
POLICY |
|
Lamination
Station will ship your products to you by the best method available
unless specified otherwise. Shipping charges are automatically
calculated for you when placing an order. Total shipping charges
are calculated based on the total weight of all the items in your
order.
Standard shipment is by UPS Ground
Service. 3 Day Select, 2 Day Air, 2 Day Air Early AM, Next Day
Air, Next Day Air Saver, Next Day Air Early AM, or delivery by other
carriers available at additional charge.
There is a $25.00 fee, which is automatically
charged, for any shipment that is refused or otherwise undeliverable
with information provided by you, the customer. Orders which are
redirected to a delivery address other than which was supplied by the
customer at time the order was placed will automatically be
charged a $10.00 redirect fee.
UPS Ground Service transit times are
available by map at our website. Ground Delivery is guaranteed
only to business addresses in the United States. Orders shipping
by UPS Ground Service to a residential address (even if it is a
business operating out of a residence) are not guaranteed delivered in
any timeframe. |
| 3) |
RETURN
POLICY |
|
i) |
Lamination
Station will not accept any return without an RMA number. |
|
ii) |
Requests
for RMA numbers must be made within 30 days of ship date on invoice. |
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iii) |
RMA
numbers are good for 10 business days from issue date. The
original item(s) must be received by our warehouse within 10 business
days (two calendar weeks) of receipt of your return instructions. |
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iv) |
Returns are
subject to a 20% restocking fee unless item(s) found to be defective. |
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v) |
All
items must be in "as-new" condition, in original packaging
and with all manuals and accessories. Any discrepancies could
result in a delay or partial forfeiture of your credit. Do not return
any product in it's own packaging, you must use a shipping carton and
place your return inside with sufficient packaging to prevent damage
in-transit. |
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vi) |
For
all returns, the customer prepays shipping. |
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vii) |
Returns
must be sent via UPS, Federal Express, or any courier that issues a
tracking number. |
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viii) |
Please
allow 2-3 weeks for credit to show on your banking or credit card statement. |
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ix) |
Please
follow the below instructions when sending your original item(s) back. |
|
x) |
All
items must be in original condition with all packing material and
manuals. |
|
xi) |
Remember
to include your packing slip for the original order. |
|
xii) |
You
must write your RMA number on the outside of the package. The
RMA number is good for only one item and must match the item
authorized for return. |
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xiii) |
Do
not ship your return in the item product box, you must use a shipping
carton and sufficient packaging materials to prevent damage
in-transit. |
|
xiv) |
Special
order merchandise is non-returnable unless error is on part of Seller. |
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xv) |
HOW
TO RECEIVE AN RMA NUMBER - Call Lamination Station toll free at
800-419-0247 and provide the following information in order to receive
a Return Merchandise Authorization (RMA) number: |
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(a) |
Order
confirmation number, or invoice number from packing slip. |
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(b) |
Product
description or item code. |
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(c) |
Customer
name. |
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(d) |
Reason
for return (incorrect item, non-defective, defective) |
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(e) |
Refund
or replacement? |
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(f) |
Customer
email address or fax number. |
| 4) |
DAMAGED
SHIPMENTS |
|
All
merchandise is inspected and carefully packed for shipment before
leaving our warehouse. The freight carrier accepts liability
when the shipment is tendered for delivery.
Upon delivery, promptly check your shipment for damage and if there is
damage: |
|
i)
|
MERCHANDISE
SHIPPED BY UPS: |
|
|
Contact
a Customer Service Representative at 800-419-0247 to initiate a claim
within 24 business hours. Do not discard any packaging
materials, as a UPS representative will need to inspect the damaged
item and packaging materials. |
|
ii) |
MERCHANDISE
SHIPPED BY TRUCK CARRIER: |
|
|
(1) |
VISIBLE
LOSS OR DAMAGE:
Any external evidence of lost or damaged cartons must be noted on the
Freight Bill of Lading at the time of delivery, followed by filing a
claim with the freight carrier within 10 days of the delivery
date. Do not discard any packaging, as the carrier will need to
inspect any damage. |
|
|
(2) |
CONCEALED
LOSS OR DAMAGE:
If damage or loss is discovered when you first unpack your order, you
must file a claim as stated in #1 above. |
| 5) |
DISCREPANCIES
Any discrepancies between quantities or items ordered and quantities
or items received must be reported to Seller within 24 hours of
receipt of your order. |
| 6) |
DEFECTIVE
PRODUCTS
Seller will repair or replace products if they are found to be
defective. It is the responsibility of the Buyer to perform an
incoming inspection and report any defects to Seller immediately
(within 24 hours of receipt of your order). Electrical merchandise
(laminators, cameras, etc.) will be repaired or replaced, at the
Sellers option, under the warranty applicable to the piece of
equipment. |
| 7) |
WARRANTIES |
|
The
seller's products are not guaranteed for any specific length of time
or measure of service, but are warranted to be free from defects in
workmanship and material, and all goods shall be subject to Sellers
normal manufacturing tolerances.
Materials furnished by the Seller as Distributor, Dealer or Agent of
other manufacturers carry the warranty of such
manufacturer. The Sellers liability for above warranty or
warranties is limited to repair or replacement of the merchandise upon
its' return. Under no circumstances shall the Seller be
responsible for consequential damages. Electrical
merchandise (laminators, cameras, etc) will be repaired or replaced,
at the Sellers option, under the warranty applicable to the piece of
equipment. |
| 8) |
TAX |
|
Lamination
Station is located in the state of Florida and is only obligated to
withhold 6% sales tax for delivery of any products shipped within the
state. |
| 9) |
ORDER
ACCEPTANCE POLICY |
|
Your
receipt of an electronic or other form of order confirmation does not
signify our acceptance of your order, nor does it constitute
confirmation of our offer to sell. Lamination Station reserves
the right, at any time after receipt of your order and without prior
notice to you, to supply less than the quantity you ordered of any
item. In order to protect the interests of customer's, all
orders placed over $300.00 (USD) must obtain pre-approval with an
acceptable method of payment, as established by our credit
department. We may require additional verifications or
information before accepting any order.
Lamination Station
reserves the right to do business with any individual or business.
** No refunds on
electrical items - Electrical items will be repaired or replaced under
the warranty applicable to the piece of equipment.
** No returns accepted
or refunds issued on partially used supplies.
"We
hereby certify that these goods were produced in compliance with all
applicable requirements of Sections 6, 7, and 12 of the Fair Labor
Standards Act, as amended, and of regulations and orders of the United
States Department of Labor issued under Section 14 thereof." |
